The ‘new normal’ for National Volunteers’ Week 

National Volunteering Week has become as much of an annual mainstay of my year as Christmas and Yorkshire Day. I had become used to the three months of planning, the themes developed, the ever-changing venue arrangements and the anticipation of a busy and packed week, and up to 2019 had assumed this ritual would continue for years to come. 2020 has shook that assumption to the core and made all of us engaged in volunteer management projects reassess the true importance of volunteers, this is not a bad thing. 

Whilst I would be the first to say the National Volunteering week activities in years past did celebrate the contribution of the volunteers, individually and collectively, with some passion I would also now admit recent events have made me reassess whether handing out certificates and tokens of appreciation in set-piece events to valued volunteers is really enough.  What the last few months has taught me is that reaching out beyond our comfort zones is where the ‘new normal’ is going to settle. 

 Now those same civic-minded people are at the front line of the community-based fight against COVID-19. It is no exaggeration to say the sheer scale of people’s commitment is greater than has been seen in peacetime for over half a century, this both humbles volunteer managers and focuses our thinking going forward. There can’t be, and there won’t be, a return to pre COVID-19 levels of appreciation of volunteers, we now must think differently in how we show our thanks. 

Circumstances have forced the 2020 National Volunteers’ Week to be digitally and virtually centred. Within a variety of project contributions, we will see a lot of testimony of the vital role volunteers have played in responding to the current situationFor example, where I reside, over one thousand volunteers have helped ensure food is delivered, medication provided, vulnerable people supported, those at highest risk shielded. Community resilience strengthened well beyond the weekly clap for these heroes (paid or otherwise). We should cherish the testimonies we accrue through this week; they are from a unique people who are part of a special response. 

Hopefully, in 2021 we will have sufficient control of this situation so that open door events may be possible, we are after-all nothing if not a people-centric sector. But in terms of future National Volunteering Week approaches so much more will be needed if we are to truly reflect the enormity of what volunteers are doing for us through this periodThe history of volunteer management tells us the future will involve new approaches, feeding inspirational ideas from across the sector that will enhance our future annual celebrations. One thing is for sure, the importance of National Volunteers’ Week going forward will mean it is now much more significant, it is reminder for years to come of the scale of commitment we will continue to gratefully receive.  

This post is part of our Volunteers’ Week blog series written by Michael Green. Michael is Volunteer Projects Manager at Groundwork London and a Kingston resident. 

Kingston Volunteers’ Week – Our time to say thanks 

National Volunteers’ Week is a chance for organisations across the country to recognise the contribution of their volunteers. This Volunteers’ Week Volunteering Kingston are saying Thank You to all the volunteers who have stepped up to support the Kingston community response to COVID-19, as well as the many dedicated volunteers who have contributed many hours of volunteering to local charities and organisations over the years who would love to be helping at the moment but aren’t able to do so because of social distancing guidance. We will be sharing stories about the fantastic Kingston volunteers throughout the week on our social media pages Twitter: @Vol_Kingston Facebook /VolunteeringKingston use the hashtags #TimeToSayThanks and #KingstonStrongerTogether.

The Volunteering Kingston team want to say a huge thank you to all the volunteers supporting the most vulnerable members of their communities: from communities and faith groups coming together and communities setting up neighbourhood volunteer initiatives, neighbours checking in on each other and kids transforming their windows into beautiful artworks to brighten up the commute of a key worker.  You are all making a huge difference!

If you are one of the 1200+ people who signed up as a volunteer to support the COVID-19 response, Thank you! If you have been unable to get onto a shift because of the high number of volunteers wanting to help, there are still many things you can do, simply calling a friend or relative who may be isolating goes a long way. Throughout the week we will be sharing ideas of how to volunteer from home so keep an eye on our social media pages for that. And remember that by simply staying at home you are also doing your bit to keep others safe.

Watch our Volunteers’ Week Thank You video.

Thank you from everyone at Volunteering Kingston and Kingston Stronger Together.

Ailsa’s life-changing experience as a KCAH volunteer

Ailsa lives in Thames Ditton and had worked in the hospitality industry for eighteen years since she left school. Having fallen out of love with working in pubs, she wanted to do something rewarding. She registered with Volunteering Kingston and then learnt, through the newsletter, about the Volunteers Fair in during Volunteers’ Week 2019. 

She found all the organisations she spoke to interesting, but she was most impressed by Sophie and Megan at Kingston Churches Action on Homelessness. She thought they were the most inspiring because they were so clued and passionate about supporting vulnerable people. She hadn’t really thought much about homelessness before, but now she was excited to start volunteering. 

Before the Night Shelter opened in September Ailsa volunteered supporting Sophie with the preparations. She emailed potential volunteers and sought donations for food and sleeping bags. Her biggest achievement was managing to source a meal from a different restaurant each night for the thirty guests who attend the shelter. She was excited to get involved and looking forward to meeting the guests and making a difference. 

As she says, coming to Volunteering Kingston’s Volunteers’ Week Fair changed her life. She quit her job the day the night shelter opened and was offered work with KCAH as the Office Coordinator. 

Volunteering as the Night Shelter Assistant was Ailsa’s first time, but now she’s a convert, encouraging friends and family to volunteer. She’s found that volunteering was the only thing that helped her move on from a low phase. She describes it as ‘food for the soul’. 

During the COVID-19 period working with KCAH, she’s had some of the most stressful days of her life, as well as the most rewarding. She now coordinates volunteers, and they’ve been driving, putting food parcels together and staff the hotel where 60 rough sleepers are now staying.  

When asked about the best thing about volunteering, she says that it’s “meeting a lot of people who are trying to make a positive change in the world. It’s upped my faith in people.” Asked to sum volunteering up in three words, she says: “incredible; life-changing. 

If you’d like to learn how volunteering can change your life, find out more here.