Category: Volunteering

Today’s Volunteer Case Study follows James, an experienced cyclist and mechanic who volunteers with Wheels for All Kingston. Wheels for All champions accessibility in cycling, working with volunteers to create a diverse, inclusive and welcoming cycling environment.

Tell us a little about yourself (where you live, what your occupation is):

I live in East Sheen (SW14) and retired in April 2023. Before that I spent my working life in the IT industry in various roles and during the last 10 years worked as a Project Manager for several companies in the  data/analytics field.

What inspired you to volunteer? 

I have always been a very keen cyclist and my own mechanic , so wanted to use my skills and interest to put something back into the community. I looked at several opportunities and found that the work Wheels for All best suited my requirements.

How did you find out about the volunteering role? 

I found this opportunity via a google search

Tell us about your volunteering role(s). Brief synopsis of the role, what you do/did day to day. What training did you receive/are you receiving? What are you enjoying/did you enjoy most about your volunteering role?

The role involves the following: – Getting the bikes out of the shed and ready prior to the start of the day’s session. 

– Helping participants/carers putting helmets on and ensuring its safe for them to ride 

– Getting participants/carers set up on the appropriate bicycle. 

– Riding with participants/carers if required when using a dual bike or if they need guidance round the track. 

– Fixing any issues with bikes such as minor adjustments and punctures. 

– At the end of the session putting the bikes away and closing down the session. 

I was given on-site training at the start from the Session lead and then general ways of working training from the WFA organisation. 

It is  a very positive activity working with the participants and fellow volunteers. It is very good to see the participants enjoying the cycling and outdoor activity and positive contribution to their wellbeing. 

What has been the best thing about your volunteering experience?

Seeing the positive impact on the participants over a period over a number of sessions as they develop their cycling skills.

Can you sum up your experience in three words? 

Happy Embolden Riders

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Thank you very much to James for completing our volunteer survey. Are you interested in supporting inclusive cycling by volunteering for Wheels for All Kingston? Apply here! Alternatively, keep up with the service on their website, X (formerly Twitter) and Facebook.

Not sure where to begin with your volunteering journey? Check out our resources page here. 

Timing, they say, is everything. Some timing, like it being the 40th manifestation of National Volunteers Week in 2024 (June 3rd to 9th) is cyclical, comes around annually and surprises nobody. Other timing, like General Election campaigns, are thrust on us by considerations of electoral advantage. And thus two of my personal hinterlands are thrust centre-stage at the same time. What a time to be alive as the saying goes.

National Volunteers Week is normally planned in advance, themes agreed, publicity and promotion settles within a broad confine, as someone with a past in political organisation I can categorically tell you General Elections are thrown together on the hoof, “events dear boy, events” can make irrelevant the most professional gant chart. Timing wise we will have both the Volunteering sector’s annual week of celebration and the NCVO manifesto for the sector and consequently National Volunteering Week will no doubt attract candidates to the sector like a moth to a light. In that exchange I hope they all, across the spectrum, come to understand the real meaning of the term Volunteer. The value not just to the organisation taking on the volunteer but to society as a whole. To also understand how much volunteers, do to lessen the load on the state and local government. Such an appreciation of the reality of Volunteering will go a long way to ensuring that those who are our representatives in Parliament, across all parties, understand the value of choosing where and when to volunteer?

We at Volunteering Kingston work to give prospective volunteers a range of opportunities, to reflect what individuals need. We also work with Volunteer Involving Organisations to attract the skills Volunteers can bring to the table. In those activities the core philosophy for giving time and skills freely and with a mutual respect between volunteer and VIO. The volunteer experience is the glue that keeps attracting individuals to experience their own contribution and Volunteering Kingston is proud to articulate that.

Times change, what was true for volunteering and volunteers over four years ago, never mind sixty-four years ago, no longer applies. In 2024 micro-volunteering is prevalent, people juggle their life’s in a flexible manner and want the same options when it comes to their service to the local community. They value their time as priceless and that is a seismic development that VIO’s have to face and adapt to. Most have done so admirably and whilst it is true some might yearn for nostalgic approaches it is clear the relationship between volunteers and VIO’s has changed permanently and for the better. Choice is King and that is the right approach for the world as we presently find it.

We celebrate volunteers to reflect their contribution and sacrifice. All persons who have contributed over the years did so voluntary and with free will. Over the years, our Justice System and Employment Services have been directed to blur the lines but those activities are around the fringe of the Voluntary Sector. Activity, whether environmental, social or practical, embedded in the community you live in, is at its most effective when it is given willingly, when it is or feels like an obligation it loses its value to both the participator and those receiving the contribution. Once you blur that line with perceived mandatory elements not only do you undermine the volunteer experience you could actually discourage voluntary contributions from those who might otherwise step up.

For Forty years, the core element within the celebration that is National Volunteers Week is that of appreciation. The 2024 version should make sure it continues that regardless of what may be coming around the corner in our interesting times. The very essence of volunteering is the virtuous circle of giving, receiving and facilitating positive change. Nothing, particularly during our celebratory week, can change that. The value of choice in volunteering and the value of volunteers in general is for life, not just for annual National Volunteer Weeks or five year cycles of democracy.

Have a great National Volunteers Week 2024.

Michael Green. Project Manager, Volunteering Kingston

If you’re interested in beginning your volunteering journey this week, take a look at our volunteers page or browse roles on our Team Kinetic website.

For this Case Study I spoke to Duncan Moss, an assistant volunteer at Click Café, a community hub and café run for and by disabled people from Enhanceable. In his words, Duncan’s role involves “helping out where help is needed – operating the till, the dishwasher, setting out food, making tea etc”. He explained that he was let go from his job as a care-worker in 2021, and had decided to begin volunteering to “get back into the swing of having a job”. 

Working at Click

Duncan stated that he had been volunteering for 10 months, and the experience had been very positive. He praised the environment, giving a cheerful anecdote about his interview as an example of its uniqueness: “I had an interview, by the end we were doing karaoke”. Duncan also praised his fellow volunteers, emphasising their kindness and support:  “Everyone is so nice here. No-one’s out to get you,” he explained, “It’s given me a bit more faith in humanity”. For Duncan, volunteering allowed him to better his well-being by socialising and being productive.

Duncan  spoke highly of the working environment and his peers at Click and emphasised that he enjoyed the responsibility of the role. To volunteers at Click Café, the role was not “a job you can just turn up to when you feel like it” largely due to its reliance on volunteers to keep operating. 

When asked about whether or not this role was suitable for a diverse range of volunteers, Duncan was very positive, prefacing his answer with “anybody is welcome here for a cup of tea”. He reiterated the kindness of his co-workers, stating that “we just accept everyone for who they are”. Whether people of different faiths or disabilities came to volunteer, he explained, they were welcome. 

Duncan was extremely optimistic about Click Cafe’s future. “I’ve got lots of ideas for Click Café ”, he explained, “It’s got an exciting future”. Perhaps the best testament to his love of Click Café was when he said that “I’m happy to work here [at Click Café] beyond retirement age”. 

If you’d like to volunteer as a way to gain a solid work experience foundation, be sure to visit Volunteering Kingston and take a look at our current advertised roles. If you’d like to learn more about the benefits of volunteering, read this Case Study on a Visitor Volunteer at the William Morris Gallery.

By Annabelle, Volunteering Kingston