Organisation Spotlight: RBKares


Tell us a little about your organisation (what do you do, what is your mission, how long you have been active, where are you based in the borough etc):

RBKares is a Kingston-based charity that works to improve the wellbeing of local residents by reducing social isolation, increasing access to support and helping people build meaningful connections within their communities. Our vision is a borough where everyone can access pathways to wellbeing, regardless of their age, income, language, disability or personal circumstances. We bring people together through community activities, wellbeing events and practical support, helping residents access the information, services and opportunities they need to thrive. Based in the Royal Borough of Kingston upon Thames, RBKares works in partnership with local voluntary, community and statutory organisations to support some of the borough’s most vulnerable residents. Our activities include monthly Wellbeing Days, community workshops, information and signposting services, volunteer-led projects and initiatives that promote inclusion, connection and wellbeing. Through our work, we aim to create stronger, more connected communities where people feel supported, valued and empowered.

Why do you want to involve volunteers in your organisation?

Volunteers are at the heart of everything we do. They help us extend our reach, strengthen our connections with local communities and create welcoming, inclusive spaces for residents. By involving volunteers, we are able to offer a wider range of activities and support services while also providing meaningful opportunities for local people to develop skills, build confidence, make new connections and give back to their community. Volunteers bring a diverse range of experiences, knowledge and perspectives that enrich our work and help us better understand and respond to local needs. Their contribution enables us to deliver community events, wellbeing activities and practical support that make a real difference to people’s lives.

What volunteer roles do you have available?

RBKares offers a variety of volunteering opportunities to suit different interests, skills and availability. Current volunteer roles include: • Wellbeing Day Volunteers – supporting the set-up and delivery of monthly wellbeing events, welcoming attendees, assisting partner organisations and helping residents access information and services. • Activity Volunteers – supporting creative, wellbeing and community-based activities such as sewing workshops, social groups and community engagement events. • Administration and Communications Volunteers – assisting with data entry, event promotion, social media content and general administrative tasks. Most roles are flexible and can be tailored to suit individual availability. Full induction, training and ongoing support are provided, along with opportunities to develop new skills, gain experience and become part of a friendly and supportive team.

What advice would you give to someone considering volunteering for your organisation?

Go for it! Volunteering is a fantastic way to meet new people, make lasting friendships, develop new skills, gain confidence and make a positive difference in your local community. At RBKares, volunteers are part of a friendly and supportive team, working alongside people from all walks of life who share a desire to help others and strengthen their community. Many volunteers find that they gain just as much as they give, building new friendships, feeling more connected and becoming part of a welcoming community. You don’t need any specific experience to get started—just a willingness to help, learn and get involved. We provide support, training and a welcoming environment where everyone can contribute in a way that suits their skills, interests and availability. Volunteering with RBKares offers the opportunity to connect with local residents, support community wellbeing and see first-hand the difference your time and effort can make. Every contribution, no matter how small, helps us build a stronger, more caring and connected Kingston.

The RBKares team winning the Community Team Award at the 2026 Celebrating Communities Awards in Kingston
The RBKares team winning the Community Team Award at the 2026 Celebrating Communities Awards in Kingston

Thank you very much to RBKares for speaking to us! If you’re inspired to volunteer with them, be sure to check out openings on our site. Alternatively, keep up with RBKares on their website and Instagram.

Not sure where to begin with your volunteering journey? Check out our resources page here

The Importance of Looking Forward

All the challenges of the last few years has, from my perspective and rather counter-intuitively, generated a sense of ambition within the Voluntary and Community Sector that also motivates volunteers. Respect for and contribution to local communities is now wider, it is more action orientated and has more traction then that bygone age called 2019.

Looking at Kingston as a borough, how it performed, came together, responded to challenges since 2020 (lock downs, needs, vaccinations, new levels of poverty previously hidden etc.) gives us a clear picture on how important it is to maintain and build on the partnerships and successes of our collective work. That includes the volunteer experience. To get there I have been “Horizon Scanning” and now lay out a wish list that reflects the importance of always thinking forward. However first, a caveat: this list is what a possible future could look like albeit relying heavily on reasonable funds, resources and partnerships (and the Kingston Volunteer Strategy to also guide us) to make it a reality and success. The purpose of promoting these possibilities is to put then out there front and centre  and stimulate alternative suggestions.

  • Hubs, e.g. in pubs/shops/community spaces. Take a model of community space as promoted in the 2021 report on Surbiton Resilience “Every-day life in Surbiton” and replicate where practicable across the borough. Volunteers are attracted to helping in their micro-local locations, this would be a brilliant stimulus to that.
  • Food Hero’s. Embed the foodbank street collection system that sprung up locally during the last 6 years into the fabric of the borough so that it survives and thrives going forward.
  • Time-bank/Skills exchange. Create a borough wide system with focus on stimulating volunteering in women whose first language is not English. This would both increase volunteering numbers and be a massive boon to the volunteer experience of a significantly socially isolated part of our community.
  • “Friends of” groups. Expand existing groups for parks/open land/under-utilised green spaces, which is being demonstrated by successful models in other localities. Friends of groups tend to tap into individuals not engaged in their communities already.
  • Sports. Bringing together a range of volunteer led sporting activities/clubs under one banner that stimulates physical activity. Sports volunteering could add so much positive value to public health campaigns. This model could equally apply to the local smaller arts and culture groups.
  • A social action portal. Create a web-based interface that advertises all social action activities locally no matter how small/micro in nature. This would be really helpful in attracting younger people to activities.

This list is not definitive, as they say “other pipedreams are available” but I commend them to your thinking if, like us at Volunteering Kingston, re-imaging the Volunteer Experience is important to you.

June 2026.

Age dynamics in Volunteering, Generation Zee meets Baby Boomers to create a various circle.

National Volunteers Week is always an opportunity to reflect on trends. Over the last couple seven years Voluntary Sector professionals, especially those working in Volunteer Services, have reflected how in the post pandemic world there had been a seismic shift in registrations away from “time-rich” volunteers and towards younger volunteers. That phenomenon was partly explained by health worries from the older volunteers but equally importantly a new wave of enthusiasm for supporting the community from the younger end of the volunteering spectrum. This introduces a plethora of mediums we are able to use to communicate effectively with young people. Whether it is school assemblies, Fresher’s Fairs, the usual social media avenues or the latest apps, young people have never been as accessible as they are today.

Face to face still has its place; we know from experience that visits to local schools how the registration numbers rocketed in the days following that outreach. Not only do our team enjoy presenting to a Sixth Form assembly they also appreciate the feedback they get. Volunteering, as an experience, has to evolve constantly to the changing world we live in. On the digital side, the excellent work of our team ensures we maximise our reach and that effort is demonstrated by the profiles we receive. If there is a new digital app on the block we should take advantage of it, the days of Twitter/X and Facebook domination are long over.

Young people want more control over their time; the trend is towards bite-sized volunteering that makes a difference on the ground. Dozens of administration roles on our Team Kinetic base do not interest younger volunteers so volunteer centres need a full range of opportunities to entice applications to succeed with this cohort. Similarly, Saturday shifts at a charity shop, whilst useful for those looking to experience work environments for the first time, are not always attractive to these energetic young volunteers.

Meanwhile at the other end of the spectrum, yes, the numbers have declined from pre-Covid days, but what we do find is those from the retired/semi-retired bracket that stay involved in volunteering bring with them extensive and helpful experience. The Royal Borough of Kingston upon Thames is blessed with those whose experience in significant work environment are able to bring that experience to bear for the benefit of the community.

Equally important is the way that older volunteers can also positively impact the younger volunteers by the nature of shared interaction of volunteering. Role models, mentors or just old hands, call them what you will, what the turn into for young people is a font of knowledge. When the combination of youthful exuberance and older experience combine the gain for volunteering and voluntary organisations is clear and tangible.

Thank you to all our young and older volunteers.

Kumuna Kamasoh, Volunteer Officer, Volunteering Kingston.

Using National Volunteering Week to reconnect with your community. 

This year, as in every year, National Volunteers’ Week (1st – 7th June) coincides, because it falls in the month of June, with the dedication to celebrating communities that is Communities Month. Those celebrations are as important as ours are in the volunteering services arena.  

National Volunteers’ Week in 2026 should be all about reconnecting with communities. If ever there was a proper time to say well done, to volunteers and the groups that come together in our communities, it is here and now. The contribution of volunteers has ensured our society remains functioning over the past couple of decades of our society’s peaks and troughs. 

The thought of celebrating may not be appealing right now, while the demand for foodbanks keeps reaching a new peak, being positive whilst millions of displaced people continue look for safety and with money in the Voluntary Sector remaining as tight as ever. Personally, whilst I understand this thinking, I believe greater hurdles calls for a greater need for reconnecting. June 2026 and the joint approach of National Volunteers Week and Communities Month is such an occasion. 

Volunteering Kingston, and volunteer services across London and the country, will be celebrating National Volunteers’ Week, in conjunction with others, to show our appreciation to volunteers who have dedicated their time and effort to support their communities, but we are also hoping to reconnect those who used to engage locally or are dipping their toes in for the first time. We are working with others to ensure the value of those who selflessly contribute continues later into the month. 

Welcome to National Volunteers Week and Communities Month 2026, Kingston style. Events will be held across June to not only mark our appreciation but to be central in strengthening bonds that bind individual volunteers, volunteer-involving organisations and the statutory sector locally, all working in local communities. Keep your eyes peeled, it will be celebratory and most importantly full of opportunities to re-engage your local community spirit. 

Organisation Spotlight: The Sheppard Trust

Tell us a little about your organisation (what do you do, what is your mission, how long you have been active, where are you based in the borough etc):

I’m reaching out to find some amazing volunteers for an upcoming project with The Sheppard Trust, a charity that provides housing and support for elderly women. I’m the Move Coordinator for a large relocation project taking place throughout August and September, where we will be moving 24 women into new accommodation in Hampton Court. This will be every Monday, Tuesday, Wednesday and Thursday between 12:00 – 17:00 at Hampton Court, KT8 9AH

Why do you want to involve volunteers in your organisation?

We are looking for volunteers who are compassionate, patient, and happy to engage with elderly residents. Any support you can offer is appreciated. You could offer your time and support for 1 day or all the days, whichever is possible with your summer diary.

What volunteer roles do you have available?

While we do have a professional moving company handling the packing and unpacking, we are looking for volunteers to play a more personal and supportive role during the transition. The volunteer support would involve: Helping to set up rooms (e.g. making beds) Making cups of tea and providing a friendly, reassuring presence Chatting with residents and helping them feel comfortable and settled Assisting with unpacking smaller personal items Checking in over the following days to help adjust items within their flats if needed The primary aim is to help keep the residents feeling calm, supported, and positive throughout what can understandably be a stressful time.

What advice would you give to someone considering volunteering for your organisation?

You don’t need previous experience—just a caring and compassionate nature. Be prepared to listen, chat, and offer practical support to help residents feel at home during their move. Even small acts of kindness, such as making a cup of tea or helping unpack personal belongings, can have a huge impact on someone’s experience.


Thank you very much to the Sheppard Trust for speaking to us! If you’re inspired to volunteer with them, be sure to check out openings on our site. Alternatively, keep up with the Sheppard Trust on their website .

Not sure where to begin with your volunteering journey? Check out our resources page here

Organisation Spotlight: Staywell

This week, we’re excited to shine a spotlight on Staywell, an independent, award-winning charity that’s been at the heart of the community for nearly 80 years. As we approach their milestone anniversary this year, Staywell continues its incredible work supporting older people and fostering connections that enrich lives. 

Tell us a little about your organisation (what do you do, what is your mission, how long you have been active, where are you based in the borough etc):

At Staywell, our mission is to empower older people and their carers to live with independence, dignity, and a sense of community. We’re passionate about breaking down barriers and helping people embrace their full potential—whether by staying active in their homes, engaging with their neighbours or making new friends. 

With hubs in New Malden and Kingston, we offer a wide range of services including Home from Hospital and Handyperson, with holistic, evidence-based programmes tailored to the needs of our users. We believe in the power of bridging generations by engaging younger volunteers in meaningful ways in our work. 

Want to learn more? Check out our website for all the details!

Why do you want to involve volunteers in your organisation?

Volunteers are the lifeblood of Staywell. By giving your time, you’ll directly help improve the lives of older people, combatting isolation and fostering community spirit. 

But it’s not just about giving back—volunteering brings personal rewards, too. Research shows that volunteering boosts health and wellbeing, especially for older adults. It’s a fantastic way to: 

– Stay active and sharpen your skills after retirement or during a career break. 

– Build new skills and gain valuable experience. 

– Kickstart a new career path—many Staywell volunteers have joined our staff or moved into rewarding roles elsewhere. 

What volunteer role/s do you have available?

We have a variety of volunteer roles to match your interests and availability: 

Day Centre Volunteer: Help run activities, serve lunches, and support older adults at our day centres in New Malden and Kingston. 

Volunteer Befriender: Provide companionship to isolated older adults, either through home visits or outings to local parks, cafes, or libraries. Prefer phone-based volunteering? Join our telephone befriending service! 

Information, Advice & Guidance Volunteer: Help our team guide older adults in claiming life-changing benefit entitlements. 

Digital Volunteer: Use your organisational skills to support our marketing, publicity, and digital administrative tasks. — A whizz taking photos and videos on your phone? How about taking engaging photos for our social media and publications?

What advice would you give to someone considering volunteering for your organisation?

At Staywell, every volunteer makes a tangible difference. You’ll find friendship, fun and the joy of being part of a warm, supportive team. Most roles require no prior experience— we provide the training you’ll need to carry out your role and ongoing support to help you succeed. 

Whether you’re looking to make new connections, explore a new path, or simply give back, there’s a role waiting for you. 

Ready to start your volunteer journey? 

If you’re inspired to support older people in your community, apply today to volunteer with Staywell. Stay connected with us on their website(formerly Twitter), Instagram, and Facebook.

Not sure where to start? Check out our resources page for guidance on finding the perfect volunteer opportunity for you. 

We’d love to welcome you to our team—let’s make later life a greater life together!

Thank you very much to Staywell for completing our spotlight form. Are you interested in supporting older people in your community? Apply to volunteer at Staywell here! Alternatively, keep up with the service on their 

Not sure where to begin with your volunteering journey? Check out our resources page here

You’re invited to Volunteering Kingston’s 2026 Volunteer Fair!

Are you looking to begin volunteering in Kingston? Come along to our upcoming Volunteer Fair this March 26th at All Saints Kingston! This event will run from 5:30 – 8pm and is a great opportunity to meet local and nationwide organisations and find the right role for you.

Opportunities include:

  • Work experience
  • One-off and seasonal
  • Remote
  • Weekend and evening

Please note you do not have to register to attend and are welcome to drop in to the venue at any time between 17:30-20:00. See you there!

Please note all prospective Volunteers are welcome to come along to the festival, whether or not you are registered. We’re looking forward to seeing you there.

If you have any questions, please feel free to get in touch at enquiry@volunteeringkingston.org.uk

Trustee’s Week Training Event

Trustees Week header

Kick-start your journey as a Trustee at our Trustees’ Week Training event, where Volunteering Kingston and two experienced Trustees will give you an introduction to the roles, responsibilities and requirements for applying to be a trustee.

Event Information

Location

Queen Anne Suite at The Kingston Guildhall

Date and Time

November 3rd, 2025 11:30-13:30

Our Trustee Training event will be held at The Queen Anne Suite at The Kingston Guildhall. This location is wheelchair accessible via a lift to the first floor. Refreshments will be provided.

Event Highlights

Expert Speeches

You'll hear from two experienced trustees on how their journeys into the role began and how it's going now.

Finding your match

Volunteering Kingston Staff will demonstrate how we match potential volunteers with opportunities. We'll also give you some insight on approaching a charity you know about becoming a trustee.

Why Trustees Matter

We'll give you an introduction on why trustees matter, and their responsibilities and duties in the role.

Panel Q&A Session

Two Trustees and one CEO will join us to answer any of your questions about becoming a trustee. This is a great opportunity to get some insight on specific roles or charities you'd like to volunteer at.

Register

Please register for free in the embedded checkout below, or click here to visit our Eventbrite page. Please note registration is not compulsory – we look forward to seeing all aspiring trustees on the day, both registered and unregistered. 

Get in contact

If you have any questions about the event, please feel free to let us know on our contact us page. 

Case Study: Sonya, a volunteer at the British Heart Foundation

Case study: Sonya, a volunteer at the British Heart Foundation

Today’s volunteer case study follows Sonya, a British Heart Foundation Kingston Phone Volunteer! The British Heart Foundation helps to fund scientific breakthroughs that keep families together – like pacemakers and defibrillators. They also support people affected by heart disease throught their heart helpline and advocate for health equality.

Volunteer role and organisation: 

Phone operator in BHF Kingston

Tell us a little about yourself (where you live, what your occupation is)?

I am a physics teacher and living in KT2

What inspired you to volunteer? 
I’ve always been passionate about education and helping young people, so when I learned about opportunities to volunteer in schools, I felt inspired to get involved.

How did you find out about the volunteering role? 
Social media

Tell us about your volunteering role(s)?

I volunteered with the British Heart Foundation (BHF), supporting their operations over the phone. At first, I was a bit nervous, as I wasn’t sure what kind of queries I would receive. But after taking one or two calls, I quickly realised that most of the callers were elderly people who simply needed reassurance and clear information, often asking about collection times or how the donation process works.

My day-to-day role involved answering calls, providing information, and offering support in a kind and patient manner. I received basic training on the charity’s procedures, how to handle common questions, and how to communicate effectively and empathetically over the phone.

What I enjoyed the most about the role was knowing I was making a difference, especially for older individuals who often just needed someone to talk to. As someone with experience in education, I found that my patience and communication skills really helped—and it was fulfilling to use those skills in a new context to support a great cause.

What has been the best thing about your volunteering experience?

Staff

Can you sum up your experience in three words? 
Learned new skill, meet new people and talk to people.

Thank you very much to Sonya for completing our volunteer surveyAlternatively, keep up with the British Heart Foundation on their websiteX (formerly Twitter) and Facebook.

Not sure where to begin with your volunteering journey? Check out our resources page here